About Us

HGI is an independent, family-owned Office Equipment Dealer and IT Service Provider that has been supporting South Florida’s business community since 1921.

About Us

We Believe
In Customer Service

For over 100 years, that simple belief has guided everything we do. From typewriters to cloud technology, our mission has remained the same—help businesses run better through reliable products, responsive support, and genuine relationships. Today, we deliver cutting-edge office equipment, multi functional printers, IT solutions, and IT strategies with the same integrity and commitment that built our reputation. Technology evolves, but our promise endures: take care of the customer, and success takes care of itself.

Trusted for Over 100 Years

Family-Owned and Led for 4 Generations

Generations of HGI

Two Industry-Leading Companies
Backed by Local Integrity

Awards Are Not the Goal,

Happy Customers Are.

(but it’s nice that we keep winning both)

Ranked #1 in Customer Satisfaction

HGI is honored to have received the highest net promoter score in customer satisfaction among all of Florida’s Copier / Imaging companies in 2024 (CEO Juice). 

Ranked #1 in Customer Satisfaction

Florida Deserves A+

For over 20 years HGI has been receiving the Better Business Bureau’s top rating of an A+. This third party rating hold businesses to account by grading them on their reviews, honest business practices, and the truthfulness of their advertising.

Better Business Bureau A+ Award

Ricoh ProVision Certified Dealer

This prestigious certification only goes to Ricoh’s top dealers in a region, and it certifies that our Technicians and Imaging Strategist are highly trained and that all services are conducted with excellence. 

Ricoh ProVision Certified Dealer

Sun-Sentinel Top Workplace Pick

Great service starts with a great culture. For four generations HGI has treated their employees like family – investing in their development, training, and the resources they need to succeed. This dedication landed HGI on Sun-Sentinel top workplace in Southeast Florida list and more importantly has lead to HGI having an average employee tenure of 20+ years.

SunSentinel Top Work Places Award

Five Stars on Google

“HGI took the time to help us with the selection. Delivery was prompt and the training provided was top notch. Extremely happy with the entire process.”

Climate Control Services, Inc.

“Professional, Reliable, with outstanding customer service.”

Lauren Wetendorf

“Awesome company, great service, great machines!”

DNA Marketing, Printing and Business Signs

“Probably the best run company in south Florida... If you 're in the market for a copier/printer, I strongly urge you to call HGI”

David Lachman

“THE BEST tech we've had for our equipment. We've been hiring HGI for the past 6 years and we couldn't be happier with this company.”

Quality Print Center

“Exceptional knowledge and expertise.”

Alice Veloso

“Great service and integrity. I would definitely recommend this organization for office equipment needs.”

Joe Ferrante

“HGI didn't just push a high ticket machine on us, but found us the perfect machine that suits our needs in every way. ”

Kimberly Anderson

Business Continuity

Guaranteed!

HGI understands that for every minute your equipment is down, your business is suffering.

We Guarantee a 99% up time during business hours (weekdays 9-5) throughout the life time of your equipment service contract. 
If we fail to meet that guarantee, we’ll refund your service agreement for every second you where down. 
Copy Machine

How Can We Make Such A Guarantee?

Simple, we have a track record of outstanding service:

<
Hours Average Response Time
+%
Fixed On First Service Visit Rate
+
Years Average Tenure Of Servicemen

You Print Paper
We Plant Trees

HGI Is Committed

To Reforestation

The Earth Gets More Trees
You Get Certified Reforested Printing At No Additional Cost

How It Works:

PrintReleaf calculates the forest impact and carbon emissions relating to each customers’ paper consumption, and provides certified environmental offsets in the form of reforestation to achieve net neutral impact on the environment. Reach out to your sales representative if you would like to receive Proof of certification for your organization. 

Since HGI joined the program in 2020, they have reforested over 100,000 trees, offsetting almost a billion standard sheets of paper. These efforts have reforested Trees in the Dominican Republic, France, Mexico and right here in the USA.

UNSURE WHERE TO START? OUR PROFESSIONALS ARE HERE TO HELP.

Contact Us.